FAQ
Frequently Asked Questions
Quick answers to common questions
How long does delivery take?
Same-day dispatch (orders before 3PM). Delivery: 1-2 days local, 2-7 days pan-India. Real tracking provided via SMS, Email, and WhatsApp.
Do you offer Cash on Delivery (COD)?
Yes! COD available on most pincodes. ₹40 extra COD fee. WhatsApp us with your pincode to confirm.
Are products genuine?
100% genuine. Direct sourced from authorized distributors. Quality tested before shipping. 7-day return guarantee.
What is your return policy?
7-day easy returns. Original packaging required. Damaged/defective products replaced/refunded immediately. Full policy →
Do you offer bulk discounts?
Yes! Up to 30% off on bulk orders for colleges, companies, and startups. Get custom quote →
Can I get GST invoice?
Yes! Just provide your GST number at checkout. We send GST-compliant invoice via email.
Which payment methods do you accept?
UPI, Credit/Debit Cards, Net Banking, Wallets (PhonePe, Paytm, GPay), EMI, and Cash on Delivery.
Do you ship internationally?
Currently we ship only within India. International shipping coming soon!
How can I track my order?
You will receive tracking link via SMS, Email, and WhatsApp. Or visit Track Order page.
What if a product is out of stock?
You can pre-order or get notified when restocked. WhatsApp us for ETA. Most items restocked weekly.
Are datasheets available?
Yes! Most products have datasheet links on the product page. Or request via WhatsApp/email. Download page →
Do you provide technical support?
Yes! Real engineers on WhatsApp +91 95920 80634. Free help with wiring, code, and troubleshooting for our products.
What if my order is damaged in transit?
Take photos before opening, then within 24 hours WhatsApp us. Free replacement or full refund — guaranteed.
Can I cancel my order?
Yes — within 12 hours of placing. After dispatch, please use return process (7-day window).
Do you have a physical store?
We are an online-only store based in Ludhiana. Pickup available by appointment for bulk orders.
How do I know if a component will work for my project?
WhatsApp us with your project details — our engineers will recommend the right components and provide sample code.
Do you offer custom PCB / projects?
Yes! Custom PCB design and manufacturing available. Send us your schematic on WhatsApp for a quote.
How often do new products arrive?
New products are added weekly. Subscribe to our newsletter or follow us on WhatsApp for updates.