Last updated: 1 January 2026

1. Information We Collect

Jab aap electronicsitem.in use karte ho, hum collect karte hain:

• Personal Info: Name, email, phone, shipping address
• Payment Info: Card/UPI details (processed securely by Razorpay)
• Order Info: Items purchased, prices, dates
• Technical Info: IP address, browser type, pages visited

2. How We Use It

• Order processing aur shipping
• Customer support communications
• Order updates via SMS/Email/WhatsApp
• Improving our website and services
• Sending promotional emails (sirf agar opt-in kiya ho)

3. Data Sharing

Hum aapki personal info kabhi kisi ko sell nahi karte. Hum sirf inn parties ke saath share karte hain:

• Shipping partners (Delhivery, Shiprocket) — sirf delivery ke liye
• Payment gateway (Razorpay) — sirf payment processing ke liye
• Government authorities — sirf legal requirements pe

4. Data Security

SSL encryption, secure servers, aur regular security audits ke through hum aapki data protect karte hain. Lekin internet se 100% security guarantee nahi di ja sakti.

5. Your Rights

• Apni data dekh sakte ho (request karke)
• Wrong info correct karwa sakte ho
• Account delete karwa sakte ho
• Marketing emails se opt-out kar sakte ho

6. Cookies

Hum cookies use karte hain better user experience ke liye. Aap browser settings mein cookies disable kar sakte ho.

7. Children Privacy

Hamari website 13 saal se chhote bachon ke liye nahi hai. Hum knowingly minors ki data collect nahi karte.

8. Changes to This Policy

Hum kabhi-kabhi yeh policy update kar sakte hain. Bade changes aapko email se inform karenge.

9. Contact Us

Privacy questions? Email: support@electronicsitem.in ya WhatsApp: +91 95920 80634